Terms of service

Welcome to Apna Carts. By accessing or using our website, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our services.

🛍️ General Information

Apna Carts provides trending, useful & affordable products for customers across India.

We reserve the right to update, modify, or change these Terms of Service at any time without prior notice.

📦 Product Information

We try our best to provide accurate product images, descriptions, and pricing.

However:

  • Slight color or design differences may occur due to screen settings or lighting

  • Product packaging may vary from images shown on the website

💳 Payments

We accept secure payments through trusted payment gateways including:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (COD)

All payments are processed securely.

🚚 Shipping & Delivery

Delivery timelines may vary depending on customer location and courier availability.

Customers are responsible for providing correct shipping details while placing orders.

We are not responsible for delays caused by:

  • Courier issues

  • Natural disasters

  • Public holidays

  • Incorrect customer information

❌ Cancellation Policy

Orders cannot be cancelled once shipped.

Please place orders carefully before confirming payment or COD orders.

📦 Return & Refund Policy

Returns are only accepted for:

  • Damaged products

  • Wrong products received

Customers must report issues within 1–2 days of delivery with proper unboxing video proof.

Used products are not eligible for return or refund.

For complete details, please read our Return & Refund Policy.

🚫 COD Abuse Policy

If a customer refuses to accept a COD order after shipping, return shipping charges may apply before future orders can be processed.

🔒 User Responsibility

Customers agree not to:

  • Use the website for illegal activities

  • Submit false information

  • Misuse payment systems

  • Attempt fraudulent returns or claims

📱 Intellectual Property

All website content including:

  • Logos

  • Images

  • Graphics

  • Text

  • Branding

belongs to Apna Carts and may not be copied or reused without permission.

⚠️ Limitation of Liability

Apna Carts shall not be held responsible for:

  • Indirect damages

  • Delivery delays

  • Product misuse

  • Temporary website downtime

📞 Contact Information

For any questions regarding these Terms of Service, contact us:

📧 ssd15022026@gmail.com

Thank you for shopping with Apna Carts 💖