Shipping policy
Thank you for shopping with Apna Carts 💖
We are committed to delivering your orders safely and as quickly as possible across India.
🚚 Shipping Coverage
We currently ship across most locations in India.
Delivery availability may vary depending on courier service coverage in your area.
⏳ Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
During high-demand periods, festivals, or sales, processing time may be slightly longer.
📦 Estimated Delivery Time
Estimated delivery time:
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Metro Cities: 3–5 business days
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Other Locations: 4–7 business days
Delivery times may vary depending on:
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Customer location
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Courier partner availability
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Weather conditions
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Public holidays
💳 Cash on Delivery (COD)
Cash on Delivery is available on eligible products and locations.
Please ensure availability to receive your order.
❌ Refused COD Orders
If a customer refuses to accept a COD order after shipping, return shipping charges may apply before future orders can be processed.
📍 Incorrect Address Information
Customers are responsible for providing accurate:
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Name
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Address
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Mobile number
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PIN code
Apna Carts is not responsible for delays or failed deliveries caused by incorrect customer details.
🚫 Order Cancellation
Orders cannot be cancelled once shipped.
Please review your order carefully before placing it.
📦 Damaged or Wrong Product
If you receive a damaged or wrong product:
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Contact us within 1–2 days of delivery
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Share proper unboxing video proof
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Email details to:
Our team will review the request and assist you accordingly.
🔍 Tracking Information
Once your order is shipped, tracking details will be shared through SMS or email whenever available.
⚠️ Delivery Delays
Delivery may be delayed due to:
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Natural disasters
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Weather conditions
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Courier partner issues
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Public holidays
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High order volume
We appreciate your patience and understanding.
📞 Contact Us
For shipping-related questions or support:
Thank you for choosing Apna Carts ✨
